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SERVICE

Service Area

  

Should you have concerns with your septic system or advanced treatment unit, we can help!  Many advanced treatment systems use similar components and technologies. We understand the products we offer and are confident we can help with any issue you may have.

SERVICE & MAINTENANCE AGREEMENTS

  An ongoing Service & Maintenance Agreement is mandatory in the province of Ontario on all advanced treatment septic systems installed on a property according to Part 8 of the Ontario Building Code. Our Service & Maintenance Agreement Agreements allow homeowners to meet this requirement and ensure their systems are inspected regularly to catch any potential issues early and save them money in the long run.

2025 CE Eljen Residential Maintenance Agreement 2025 (pdf)

Download

2025 CE MicroFAST Residential Maintenance Agreement (pdf)

Download

2025 CE BioBarrier Residential Maintenance Agreement (pdf)

Download

2025 CE Aquarobic Residential Service & Maintenance Agreement (pdf)

Download

TIPS

Do have your tank pumped every 3 to 5 years by a qualified septic pumper. If you have an advanced treatment septic system, your service and maintenance provider will explain when it is time to pump and just as important what parts of your system require pumping. Sometimes it can be harmful to the treatment unit function to pump it out too often.

Do promptly repair leaky faucets and toilets.

Do divert roof drains and surface water from driveways and hillsides away from septic tanks and disposal beds.

Do use environmental and septic friendly cleaners and disinfectants in accordance with product labels.

Do learn the location of your septic tank(s) and disposal bed on your property.

Do plant grass over your disposal bed

and cut normally as you would the rest of your lawn.

Do call your Service Provider immediately if you have an alarm situation on any of the components of your system.


Don't drive or park over any part of your septic system.

Don't put excess amounts of cooking oil or grease down the drain and into your septic system.

Don't discharge water softener backflush into your septic system.

Don't use garbage disposals (garberators) unless your system has been designed to handle higher than average volume.

Don't put paint thinners, paint, gasoline, anti-freeze or other chemicals into your system.

Don't wait for signs of failure. Follow your Service Providers suggestion to maintain a healthy septic system.

Don't hesitate to contact your Service Provider if you have any alarm situation on any of the components of your system.

CROMAR ENVIRONMENTAL

1306 Colborne St. East, Brantford, ON Canada

Office (519) 770-0707 Toll Free 1-844-770-0708

Copyright © 2025 Cromar Environmental 1000090457 ONTARO INC. - All Rights Reserved.

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